Shipping Policy

JT-MaX Trading Company LLC – Shipping Policy (Formal Legal Version)

Effective Date: October 28, 2025

1. General Information

This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from JT-MaX Trading Company LLC (“JT-MaX,” “we,” “our,” or “us”) through our website www.jtmaxtrading.com.

2. Shipping Locations

At this time, JT-MaX ships exclusively within the United States. We do not offer international shipping.

3. Processing Time

All orders are typically processed and shipped within 1 to 4 business days (Monday through Friday, excluding holidays). Orders placed after 3:00 PM CST will be processed on the next business day.
During peak seasons or promotional events, processing times may be extended.

4. Shipping Rates and Methods

Shipping charges are calculated and displayed at checkout based on the destination and selected delivery method. We partner with reputable carriers such as USPS, UPS, and FedEx.
Free or discounted shipping promotions may be offered occasionally and will be clearly stated during such events.

5. Delivery Estimates

Estimated delivery time is 3 to 7 business days after shipment, depending on the carrier and destination. While we strive to meet these timelines, actual delivery times may vary due to carrier delays or factors beyond our control.

6. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number and link to track your package.

7. Lost, Stolen, or Damaged Packages

JT-MaX Trading Company LLC is not responsible for packages that are lost, stolen, or damaged after delivery confirmation by the carrier. If your package is lost or arrives damaged, please contact the carrier directly. We will assist in filing claims when possible.

8. Incorrect Shipping Information

Customers are responsible for ensuring the accuracy of their shipping address. JT-MaX is not liable for orders delayed or undelivered due to incorrect or incomplete addresses.

9. Returns and Exchanges

Please refer to our Return Policy (to be provided separately) for details regarding returns, exchanges, and refunds related to shipped orders.

10. Contact Information

If you have any questions about your order or shipping, please contact:

JT-MaX Trading Company LLC
120 North Huron Avenue
Pierre, SD 57501
Email: gregoryhansmann1@gmail.com
Phone: (605) 318-7538

In Plain English – What This Means for You

Here’s the quick, easy version of our shipping policy:

  • We ship only within the U.S. right now.

  • Orders are packed and shipped in about 1 to 4 business days.

  • Shipping isn’t free by default, but we’ll sometimes run free shipping specials — watch for those!

  • Delivery usually takes 3 to 7 business days after your order ships.

  • You’ll get an email with a tracking number once it’s on the way.

  • Please double-check your address before checkout — mistakes can cause delays or lost packages.

  • If your order arrives damaged or doesn’t show up, we’ll help you work with the carrier to get it sorted.

  • Have questions? Email gregoryhansmann1@gmail.com or call (605) 318-7538 anytime.